4imprint, FOR CERTAINSM
Our customers can be certain that our team and our products will meet their expectations, every time.
Whether raising awareness, sponsoring events, acquiring customers, recruiting new employees or supporting causes, our customers know that promotional products from 4imprint will ensure that their name – and brand – looks great in front of their target audience.
Our 360o Guarantee® and our personal, expert service on every order take away the worry, making 4imprint the trusted right hand minding the details every step of the way.
Customer satisfaction is clearly a key factor in driving growth through repeat orders and spreading the word to other potential customers. Our team members, not only customer-facing but throughout the organisation, are equipped with the training and tools to deliver a remarkable customer experience across all facets of the business.
However, our approach is not built simply on an understanding of how to please customers; it draws more deeply from an ingrained culture in the organisation based around the principle of doing the right thing. As such, our team members are empowered, on an order by order basis, to live up to our service propositions.
Our 360o Guarantee means you're covered from every angle.
- Certain delivery
It's on time or it's on us. If your event is missed because we didn't ship on time, your order is free.
- Certain value
If you find within 30 days of purchase that your order would've cost less elsewhere, let us know and we'll refund double the difference.
- Certain happiness
If you're not 100% satisfied with your order, we'll pay to pick it up and rerun it or refund your money—your choice.